Grahaak SFA Features β Complete
Automation & Distribution Platform
Grahaak is a mobile and web platform that connects all the tools your sales, distribution, and field management teams need. No more switching between spreadsheets, WhatsApp messages, and apps that don't work together.
Sales Force Automation (SFA) β
GPS Tracking & Beat Planning
The Sales Force Automation module from Grahaak is what makes your field sales team work. It replaces daily sales reports (DSRs) that were written by hand, paper-based beat plans, and data that was delayed with a system that works on mobile devices first.
Real-Time Location Tracking
Track live salespeople with GPSβsee your whole field force on a map in real time.
Attendance Management
Marking attendance digitally from field locations with strict geofencing verification.
Beat Plan & Route Planning
Automated daily, weekly, and monthly beat plans that make the best use of routes.
Order Booking
Live product catalog, SKU-wise pricing, and outlet history make it easy to book an order with just one click.
DSR Reporting
Digital daily sales reports that come right away instead of waiting for paper submissions.
Sales Target Monitoring
Dashboards that show each sales rep's target vs. actual performance in real time.
Scheme & Promotion
Set up promotional schemes that are specific to each outlet and trade channel dynamically.
Sales Gamification
Gamified KPI leaderboards to keep your sales team highly motivated and engaged.
Shelf & Visibility Audit
Retail shelf analysis with a photo planogram to make sure merchandising rules are followed.
Customizable Surveys
Deploy custom mobile forms for surveys, direct market research, and real-time feedback on products.
Distributor Management
System (DMS) β Channel Visibility
When you manage distributors by hand, you run out of stock, payments are late, and you can't see how well the channel is doing. Grahaak DMS connects all of your distribution networks into one clear, connected platform.
Order & Delivery Tracking
Keep track of all orders, both primary and secondary, from placement to completion.
Inventory Management
Live stock levels at distributor depots with alerts for automatic reordering before stockouts.
Payments & Reconciliation
A summary of outstanding payments by outlet and the collection of digital receipts securely.
GST-Compliant Billing
E-invoicing and purchase order management that strictly follows state and national GST rules.
Performance Analytics
Find your best and worst partners right away with visual data and performance scoring.
Overdue Alerts
Automated reminders and notifications for overdue and unpaid bills directly to stakeholders.
Returns Management
Smoothly manage damage returns, expiry claims, and the complete credit note generation process.
Joint Working
Working together and coordinating targeted visits between salespeople and distributors on the field.
Field Force Management β
Attendance, Visits & Expenses
You can manage your field workers from start to finish, including attendance, visit scheduling, and expense reimbursement, all in one app that works even when you don't have internet access.
Leave Management
Leave management that is flexible and tailored to your needs, with real-time approval workflows.
Visit Management
Complete visit planning with outcome tracking, follow-up task management, and manager review.
Smart Navigation
GPS navigation that tells your reps exactly how to get to the next customer location step by step.
Expense Reimbursement
Submitting expenses without paper, with live receipt upload and location verification.
Team Messaging
Safe in-app team messagingβfield reps can talk to managers and coordinators in real time.
Activity Tracking
Daily movement summary: view a digital replay of the exact route each field rep took during the day.
Offline Mode
Full offline capabilitiesβfield activities sync automatically in the background when the connection comes back.
Org Hierarchy
Custom department and hierarchy configuration matching your company's exact organizational structure.
Order Management &
Van Sales App India
No matter if your team does pre-sales, van sales, or modern trade, Grahaak makes it easy to go from order to invoice quickly and accurately in the field.
Van Route Optimization
AI-powered route management for van sales that shows inventory levels in real time.
Mobile POS
Mobile Point of Sale (mPOS) for instant billing, receipt generation, and invoicing on the spot.
Van Inventory Management
Live tracking of van inventory, including opening and closing stock, and automatic end-of-day reconciliation.
Outlet-Level Discounting
Discounts and scheme applications strictly managed at the outlet level with manager approval workflows.
Secondary Delivery
Managing a precise secondary delivery plan for scheduling and tracking order fulfillment.
Order PDF Generator
Instant order documentation based on field data, with one-click PDF order creation to share via WhatsApp or Email.
Sales CRM &
Lead Management
Grahaak CRM links your marketing, sales, and customer service so that no lead, chance, or customer complaint is ever missed.
Sales Pipeline
Managing the entire sales pipeline dynamically, from raw leads to successful closing.
Lead Conversion
Tracking the complete lead-to-partner conversion lifecycle to optimize your sales funnel.
Complaint Management
Managing customer complaints effectively and keeping track of how quickly they are resolved.
Service Tickets
A structured workflow for creating, assigning, and resolving service tickets with SLA tracking.
Meeting Planner
Planner for client meetings and workshops that keeps track of digital results, minutes, and action items post-meeting.
Sales Analytics &
Reporting Dashboard
Data is only useful if it leads to action. Grahaak's analytics suite turns raw field activity into clear, useful information that everyone in your company can use.
Manager Dashboard
Sales dashboards that show data in real time, at the zone, region, distributor, and outlet level.
Automated Reports
Automatic generation of Month-to-Date (MTD), Week-to-Date (WTD), and daily performance reports.
GIS Analytics
GIS-based sales coverage visualization lets you see your exact market penetration directly on a map.
SKU Analytics
Tracking performance by SKU lets you find the best and worst movers instantly across territories.
Historical Analysis
Using big data to look at historical sales trends for long-term, strategic business planning.
Custom Dashboards
Setting up custom dashboard views tailored specifically for the C-suite, regional managers, and field reps.
ERP Integration
Seamless API integration with your existing ERP tools (SAP, Tally, Oracle) and other legacy systems to ensure all your data remains deeply connected and in sync.